If you follow my twitter feed you know that yesterday I got a new job. I can’t really talk about it publicly (I signed an agreement and everything!) so I’m not going to go into specifics. It’s a desk job and I’ll be working part time. I also won’t be in so much pain when I get done working. That’s the best part of the new job– looking forward to not feeling like I got the shit beat out of me the next day. I’ll still be sore and miserable, but hopefully not as this miserable.
I didn’t get a chance to turn in my notice yesterday. The Key and Associate manager was there, but my direct supervisor wasn’t. Plus I was still thinking maybe I could keep this job. I’ve been there for over 2 years and, like someone who stays with an abuser, feel some kind of loyalty to the place. It felt weird just thinking about going somewhere else. But throughout my shift I became more resolved and realized that it’s for the best even it wasn’t for my physical well being.
A little history: Last May our GM got fired and a new guy was brought in. The Corporate HR chick came in and interviewed us all and asked us if we’d seen our old GM taking money out of the bar register or deleting checks. Well, duh, that’s all part of his job, right? He’s got to give discounts to pissed off guests, reconcile the receipts and whatever else needs done with the money. But we all told stories of his history of sexual harassment, asking guests to leave so he could their table to someone else, throwing hellacious tantrums and just generally being an asshole. The new guy seemed nice and reasonable. Most of us liked him.
Well, over the last couple of months a lot of people have been fired or suspended for bullshit reasons. Then someone asked the old GM what he thought was going on and he asked one of his old buddies at Corporate then he told that other someone the new guy wants to clean out the whole staff. He wants to get rid of anyone that was here under the old GM. Some of us think that it’s just the people that were loyal to the old GM– maybe people that came to his defense during the investigations. I was never concerned because I couldn’t stand that motherfucker. He was the biggest asshole I’d ever met and I happily told the Corporate chick shit I’d seen him do. Then two of my friends were suspended for reasons that made zero sense.
One was suspended for 3 weeks because a secret shopper1 said she didn’t smile when she greeted them. The hostess that day was graded poorly because she was snotty to them when they came in and the managers were graded with a big fat 0% because they didn’t go out to talk to them2. The food from the kitchen took ½ an hour and the steak was overdone. She got suspended for 3 weeks but no one else received any “punishment”. Servers are awesome scapegoats for incompetent managers and kitchen staff, just so you know. Anyway, she decided not to come back from her suspension and they hired 2 people to replace her.
Another friend was suspended for 2 weeks because they heard a rumor that she was doing crack. A rumor. She was, at the time, divorcing from her husband and was trying to figure out how to handle the bills on her own. She was stressed the fuck out. So, what better way to help her out than to suspend her for two weeks so she could “get herself together”? She offered up her urine and blood to prove she was innocent, but the rumors were strong and out she went. She went the next day and got a test all on her own. Imagine their surprise when it came back negative. She decided not to come back and they hired 2 people to replace her.
Another was just let go because she was joking too loud with a regular guest, offending a guest in another booth. She told the regular (our regulars come there for the funny, by the way) that she wanted to go home, so don’t keep her too long. Har-dee-har. The guest to whom she was speaking laughed. The other person eavesdropping complained. The server was fired. They hired 3 people to replace her.
Are you seeing a pattern here?
Then last night I found another girl was suspended for two weeks for a guest complaint. The complaint? Well, apparently the guest ordered a caesar salad, but with bleu cheese dressing. She mistakenly brought him the salad with caesar dressing already on it and with a side of bleu cheese. He got pissed, she went back to fix it, he complained– she got suspended. Didn’t matter that the mistake was easily remedied. Doesn’t matter that it happens all the fucking time. Nope. Gotta suspend her for 2 weeks.
That’s bullshit. We have guests come in all the time looking for something for free. The best way to get it? Complain about the food or service. Most restaurants will give the complainer a discount of some sort. I can’t tell you how many times I’ve taken away half eaten food when a hair mysteriously appears right on top of it. One time it was a perfectly placed fly. Another time was a piece of finger nail. No lie. It’s an obvious placement, too. I mean, sure, these things can end up on food, but it’s generally not apparent when it’s being dressed or taken out. If it’s sitting very nicely on top of a half eaten strip steak, you can bet your sweet ass that it was placed as a scam. Happens all the time. Anyway, we know this and our managers know this. But because of the bullshit with our other GM the management staff is under a lot of pressure to bring the money situation under control. They’re getting heat from their bosses. They pass that down to us. Servers as scapegoats, don’t forget. Doesn’t fucking matter how bad the place is managed or how much money the previous guy stole or the fact that the service manager has her obvious favorites who neither any wrong or do their jobs. So it’s one person at a time until they stop feeling pressure. Suspending and firing people makes it look like they’re taking things seriously, but there are no other policy changes happening to make that store run more efficiently. None.
Finally, they’ve fired the teacher I mentioned in my last post. Not because she can’t do her job, but because she can only do her job on weekends. She’s worked there for 10 years and for the past 4 she’s worked full time in the summer and weekends only during the school year. They told her they couldn’t have her on anymore because she can only work 2 days. That’s it. After 10 years. I don’t know how many people will replace her, but I’m sure there are a couple in the pipe. The plan is for them to have enough servers that there will be 18 on the floor every day, plus 2 extras– but no server can have more than 4 shifts a week. Do you know how many single parents are working there?
Anyway, so all of this is going on yesterday. People are freaking out and deciding that they just can’t do that. Yes they can, I tell them, because Ohio is an at-will employment state. They could theoretically walk through the alley and tell everyone they’re fired. There are no contracts and no one’s job is safe. One chick said “Well, that’s an awful lot of us. They can’t replace us all.” Yes, actually, they can. Servers are a dime a dozen and all of us are expendable. That wasn’t a very popular thing to say, but the facts are the facts. We’re all on the chopping block. They’re cleaning house and there’s nothing they can do about it. Corporate doesn’t give a flying fuck, according to my first friend who was suspended for 3 weeks, they just want their profits.3.
By the end of my shift I decided that I made the right decision. My whole body was stiffening up, as it’s wont to do when it’s ready to curl up and die, and I don’t like the idea of someone finding a reason to can my ass. I did at one point threaten to use the ADA against them, because they know about my fibro. Just to be contrary and put the fear of god in their asses. But what’s the point? That job isn’t a good fit for me anymore. I just can’t do it and it’s time for me to move on. I predict in 6 months the entirety of the front of house staff will be new people anyway. Better to hit the road now. One of my friends told me she didn’t want me to go and asked for me to think about it. I told her it’s just too physically painful for me and I’m just not willing to fight the politics of the place just so I can be allowed to wait fucking tables. Fuck that. There are some folks there that have never worked anywhere else and others that do anything they can to get in good with the managers. They’re going to be in for a big surprise. It’s kind of sad, huh?
Today is a bad pain day for me. I’ve got a new one– my upper body feels way too heavy for my hips. It’s very weird and very painful. I always feel like I’ve been in a car accident after I have an extra stressful shift. I’m so not going to miss that. Kelly assures me that I’ll still be sore, but that’s ok. I’m convinced I won’t be as sore and that will be so fucking fantastic. I don’t work at this job again until Sunday so I have a couple of days to recover– just in time for another flare. Woo hoo! Where the hell is spring?
- A secret shopper is someone hired by the corporation to come in and evaluate the store then send a report back to Corporate. If they’re pissed when they come in they can cause a server to get fired. [↩]
- They’re supposed to be seen in the dining room and personally greet every table. [↩]
- That’s absolutely shocking, isn’t it? I know. I couldn’t believe it either. [↩]








Did You Know I’m a Teabagger?
I have a funny! I was crabbing about firebaggers, because that’s what I do. Mostly, it was firebaggers who tell commenters on blogs that we (the commenters) have to make her/him (the firebagger) feel better so they will vote Democratic. Anyway, someone that I don’t follow decided to jump in my stream. I said this for the above reason:
Dude jumps in and says this:
So, I tell this person to fuck off:
Then I get this:
Mwahaha! Holy shitballs, that’s funny. Poor Twitter n00b.
Here’s my reply– follow the “in reply to” link and you can see the whole thing. And, yes, I am that childish. You didn’t know?
That’s all.